A. Tickets are to be collected from the Ticket Booth at the venue over the period of the event. You will need ID proof and a letter of authorization, BOTH from the cardholder (if the card used to purchase the ticket is not yours). Wristbands will be given upon handover of the ticket. We would also need a bank transaction receipt if you have booked the tickets through 'Online Banking'.
A. Yes, you will have to be present at the venue when collecting your ticket. The only exception will be made if you have used someone else's credit card to make the purchase - you will need an authorized letter from the credit card holder (Format mentioned below).