Bookmyshow.com was the official ticketing partner for Mumbai Indians, Kings XI Punjab & Delhi Daredevils. Tickets for the matches of these teams were booked online on www.bookmyshow.com, and also through a mobile application, WAPsite and through a common number across 10 cities in India.

BookMyShow bought the World Class Ticketing Experience with a number of innovative features to make cricket-viewing a pleasurable and more comfortable experience for their customers. For the first time, sales of the entire inventory (tickets) was recorded in real-time, which made it possible for franchisees to access sales information, at any given point of time. Tickets could be booked after checking the layout of the stadium. Customers could choose their tickets according to their preference for these three teams; Mumbai Indians tickets were theater-style with individual seat numbers- another first in the history of Indian Cricket. At the venue, ushers ensured that all customers were guided to their allocated seats. Block or bulk bookings were also available.

Customers could also opt for Home Delivery with tickets being delivered to the customer's doorstep, while the delivery status could be tracked online. Each ticket was scanned and validated at the entry gate. Thermal technology, with all the possible security features, was also introduced to print tickets for the matches.