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Ed Sheeran Live in Mumbai - Registration

JioGarden, BKC:Mumbai | 08:00 pm
Pop & Jazz

Please Note:
  • The concert tickets will only be available to registered customers via the unique link on a first come first serve basis.
  • Registered customers will receive a unique booking link on 12th of July before sales open at 12 pm IST via Email and SMS.


Ed Sheeran is coming back to Mumbai on 19th November 2017! AEG Presents and PR Worldwide in collaboration with BookMyShow are organizing one of the most anticipated concerts of 2017. The concert at JioGarden BKC, Mumbai is a part of the Asian leg of his world tour to support Ed Sheeran's third studio album ÷ (divide) which was released on 3rd March through Asylum/Atlantic Records.

2017 has been a phenomenal year for Ed Sheeran as he made a huge musical comeback. Ed's dual singles 'Shape Of You' and 'Castle On The Hill' have taken the globe by storm, hitting the #1 and #2 spots across the charts worldwide while seeing the Suffolk native break a magnitude of records along the way. Ed recently conquered more milestones in the USA after landing his first-ever #1 as a performer on the Billboard Hot 100 with 'Shape Of You' and with 'Castle On The Hill' sitting closely behind at #6 on the chart.

With limited tickets available for such a highly anticipated show, customers are required to register as part of a two-step process in order to be eligible for buying the ticket. The registration window will open from 12 pm on the 4th of July till 11:59 pm on the 10th of July. In step 2, only registered customers receive a unique booking link on the 12th of July, allowing them to buy tickets on a first come first serve basis.

Max 4 tickets per customer.

This experience is not to be missed. Register for the tickets now!




    1. When is the concert?
    Ans: Sunday 19th November.

    2. What time does the concert start?
    Ans: 8:00 pm.

    3. Where will the concert be held at?
    Ans: Reliance JIOGarden, BKC Mumbai.

    4. How much do the tickets cost?
    Ans: Tickets start at Rs 4750. More details on categories and pricing will be announced on 4th July. Stay tuned on

    5. Where can I buy the tickets?
    Ans: Exclusively online at There are no offline partners for ticket sales for this event.

    6. How do I get to Reliance JIOGarden, BKC Mumbai?
    Ans: By road, please see location map here. By train, closest station is Bandra East and Kurla Station.

    7. What time do I need to be at the venue?
    Ans: The show is scheduled to start at 8 pm. If you are collecting your tickets at the venue, it is advised that you arrive at the ticket counter outside at the main entrance of Reliance JIOGarden at least 2 hours before the show time. If you already have your tickets, you can arrive at the venue at any time before gates close at 9 pm. Please be advised that entrance is on first-come-first-served basis. Please note that latecomers will be allowed entry at a suitable time during the performance at the discretion of floor staff. NO refund/compensation will be given to a latecomer who is allowed entry into the performance hall at any time after the performance has started.

    8. What time do gates open?
    Ans: Gates are scheduled to open at 5 pm. However, this time may vary and the Promoter reserves the right to revise the time for doors subject to technical and production requirements.

    9. Are there any discounts?
    Ans: No. Only limited tickets are available for the event for registered users only, starting 12th July 2017. Registrations start on 4th July on

    10. Can I choose my seats?
    Ans: No. This is a free standing concert only.

    11. If I book my ticket online, how do I collect my ticket?
    Ans: For all bookings, you will be required to input your home delivery address during the ticket purchase process. Bookmyshow will dispatch tickets to your address approximately 1 week prior to the event date.

    12. If I cannot attend the concert, can I refund my ticket?
    Ans: Once tickets are purchased, no cancellation, refund and/or exchange will be granted. If you have any problems with entry or your tickets, please proceed to the ticket box office immediately. Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation.

    13. If I lose my ticket can I have my ticket re-issued?
    Ans: No. Lost tickets will NOT be reissued. Your ticket is your responsibility.

    14. If I am late, will I still be able to enter the venue?
    Ans: This will be at the discretion of the floor staff. You might be required to wait for a suitable time before you are permitted entry. It is strongly suggested that you arrive at the venue before doors close at 9 pm to avoid potential entry restrictions.

    15. Can I bring along banners to the concert hall?
    Ans: Yes. Only, cloth flex and paper banners will be allowed. No other material will be allowed.

    16. Is photography/video recording allowed?
    Ans: No professional photography and/or audio or video recording of any kind is allowed. SLR/DSLR or any form of video camera devices are strictly not allowed.

    17. Can I meet the Band? Is there a meet and greet session? Can I buy tickets with meet and greet?
    Ans: There is no Meet and Greet session available for this performance and no Meet and Greet passes are available for sale.

    18. Can I bring food and drinks into the hall?
    Ans: No outside food and drinks are allowed inside the concert hall.

    19. Will we be subject to bag/body checks at the entrance?
    Ans: Yes all ticket holders will be subject to bag search/body checks at the entrance prior to entering the venue. Venue terms and conditions and other entry terms and conditions as stated on the ticket/e-ticket/entrance signage shall apply at all times.

    20. If I have a complaint related to the concert/tickets who should I address it to?
    Ans: You can call our helpline number 022 6144 5050, 022 3989 5050 or email all complaints/queries to [email protected] Please note that only emails with full ticket holder/customer details will be entertained. Be sure to include ticket holder/purchasers full name.

    21. Is there any wheelchair/disability access for this event?
    Ans: Provisions can be made for people with wheelchairs, please contact our support team post purchase of your tickets and we will get back to you with clear instructions on the same.

    22. Is there a VIP category for this event?
    Ans: No VIP categories exist for this event.

    23. Are any of the categories on an elevated platform?
    Ans: No. All categories are at ground level only.

    24. Will there be alcohol served at the event?
    Ans: Yes, alcohol will be available at the event for sale to people over the age of 25 years. Alcohol will only be served to people having an LDA band which will be available at counters across the venue.

    25. Are there any inclusions in the ticket?
    Ans: No. All tickets only give you access to your ticket category/section of the ground. Food and beverages will be available for purchase at the venue.

    26. Can I buy tickets without registration?
    Ans: No. Tickets will only be available for purchase to individuals who register between 4th and 10th July on the BookMyShow page.

    27. Once I register, is my ticket guaranteed?
    Ans: No, registration does not guarantee you a ticket to the event. Tickets will be made available only to registered customers on a first-come-first-serve basis on the 12th of July at 12 pm. A private link will be sent to all registered customers on or before 12 pm on the 12th of July for them to access the ticket buying page.

    28. How many tickets can I buy?
    Ans: All registered users are allowed to buy up to 4 tickets in a single transaction. Should you have any other questions that has not been addressed above, kindly call our support center on 022 6144 5050.


  • Age limit: Entry permitted for ages 12 years and above only. Any ticket holder under the age of 14 must be accompanied by an adult of age 18 years and above. Strictly no entry for unaccompanied ticket holders under the age of 14.
  • A physical ticket will be delivered to the address provided at the time of your ticket purchase. The ticket(s) will be delivered approximately 1 week before the show date.
  • A ticket shall not be a valid ticket if the barcode or hologram has been tampered with.
  • Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation.
  • Each ticket admits one person only.
  • Lost or stolen tickets will not be replaced or reissued, even if you have proof of purchase. Your ticket is your responsibility.
  • No re-entry is permitted for the entire period of the event.
  • Artist line-up and billed attractions may be subject to change.
  • Organizers reserve the right to perform security checks on ticket holders at the entry point for security reasons.
  • Organizers or any of its agents, officers, employees shall not be responsible for any injury, damage, theft, losses or cost suffered at or as a result of the event of any part of it.
  • Parking near or in the concert premises is extremely limited and at the risk of the vehicle owner. The organizer will not hold responsibility for any damage or theft of any vehicles within the stipulated parking premises of the event venue. They highly recommend you to take public transport to the concert.
  • Consumption and sale of illegal substances is strictly prohibited.
  • Professional cameras, any form of recording instruments, arms and ammunition, eatables, bottled water, beverages, alcohol, backpacks and handbags are not allowed on the concert ground. Food and beverages will be available for purchase at the concert.
  • This ticket permits entry to the concert only. It does NOT include food and beverage, meet and greet or any pre/post parties.
  • Rights of admission reserved, even to valid ticket holders.
  • Organizers are not responsible for any negative effects of food items or drinks consumed at the venue by concert guests.
  • Any person suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site will be searched and if found offensive or dangerous, will immediately be expelled from the concert venue and handed over to the police or respective local authorities.
  • First aid/medical facilities will be provided, however, the organizers do not take any responsibility for any problems arising.
  • Any disputes to be settled under Mumbai jurisdiction courts only.
  • The holder of this ticket hereby grants organizers the right to use, in perpetuity, all or any part of the recording of any tape made of holder`s appearance on any channel for broadcast in any and all media globally and for advertising, publicity and promotion relating hereto.
  • The organizers reserve the right without refund or other recourse, to refuse admission to anyone who is found to be in breach of these terms and conditions including, if necessary, ejecting the holder/s of the ticket from the venue after they have entered the ground.
  • Important Disclaimer:
  • Possession, sale and dealing in Narcotics Drugs and Psychotropic Substances attracts stringent punishments under the Narcotics Drugs and Psychotropic Substances Act, 1985 which ranges from 6 months upto 20 years imprisonment and fine upto Rupees Two Lakhs.
  • Consumption of the narcotic drug or psychotropic substance (cocaine, morphine, diacetylmorphine or any other narcotic drug) or any psychotropic substance is liable to rigorous imprisonment for a term which may extend to one year, or with fine which may extend to Twenty Thousand rupees; or with both under NDPS Act, 1985.
  • We recommend that you arrive at least 1-2 hours prior to showtime at the venue to pick up your physical tickets in case you have not opted for home delivery tickets.
  • The event will be deemed as delivered if the performance time exceeds 60 minutes.
Silver ₹ 4,750 Gold ₹ 8,000 Diamond ₹ 12,000

Venue Details

JioGarden, BKC:Mumbai

C-WING, Bharat Nagar Road, G Block, Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India



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