What is DreamHack?
DreamHack is a gaming event unlike any other! DreamHack events are all about the massive BYOC (Bring Your Own Computer) party, paired with a plethora of competitive tournaments and international esports competitions happening. Visitors are able to check out the latest gaming and tech gear at the Expo, and take part in all sorts of different activities! Activities include tournaments, cosplay, non-gaming events like scavenger hunts, tabletop games and more!
Is there an age limit for the event?
DreamHack Mumbai 2018 is open for all ages but can contain content such as tournaments, exhibitors and partners showing games, and other material not suitable for all ages.
Can I buy tickets on the site?
Yes, you can buy tickets on DreamHack or Bookmyshow website.
Do you offer a refund on tickets?
No, DreamHack does not offer refunds on bought tickets
Can you buy tickets on location?
Event passes will be available for purchase at the event for day visitors if they are not sold out online. We recommend purchasing tickets as soon as possible as the best prices will be available the sooner in advance you purchase your tickets and this will guarantee you can get into the venue if we sell out.
I don’t have a printer, can I show my ticket on my phone/tablet?
Yes, you would need to exchange the booking confirmation at the registration desk to obtain entry to the event
What are the payment methods offered?
We offer payment by cash, debit and credit cards and e-wallets.
What are the festival hours?
Friday – (Gamers – 7am to Midnight) | (Visitors – 11am to 8pm)
Saturday - (Gamers – 11am to Midnight) | (Visitors – 11am to 8pm)
Sunday - (Gamers – 11am to Midnight) | (Visitors – 11am to 8pm)
Expo Hall: 11am–8pm Daily
Doors open Gamer : Fri 7AM | Sat 10AM | Sun 10AM
Doors open Visitor : Fri 10AM – 8PM | Sat 10AM – 8PM | Sun 10AM – 8PM
Registration Desk: Fri 6AM – 7PM | Sat 9AM – 7PM | Sun 9AM – 7PM
BYOC Attendee computer drop off time begins at 7AM on Friday 21st Dec.
The network goes down: 08:00 AM, Monday, Dec 24th.
The electricity goes down: 09:00 AM, Monday, Dec 24th.
All Gamers must be out of the hall: 09:00 AM, Monday, Dec 24th
How long should be the Ethernet/TP/Cat5/Cat5E/Cat6 cable?
If you bring 10 meters it will be enough to reach the switch on the table.
How much space will be given for one person?
For the BYOC ticket holders, you will be given one seat for your system.
Can I bring my gaming console?
Yes, as long as you keep your stuff in your own tablespace.
Is it safe to bring my PC? Do I need to worry about theft?
DreamHack has a security crew and extra security guards on site. However, all personal belongings are the responsibility of the owner himself. If you are concerned about security you may always bring a computer lock to secure your tower or laptop and peripherals to the table. We do not recommend leaving valuables like cell phones & wallets at your LAN seat as those are much easier to walk away with. DreamHack is not responsible for any lost possessions
Is the event and venue wheelchair accessible and where should I sit?
All areas are wheelchair accessible and there is elevators all throughout the venue. Some areas and rows might be harder to reach. We recommend choosing a seat on the outer edges of the seat map since there is generally more space to accommodate for wheelchairs
Can I really sleep at the festival overnight?
NO, we do not have a sleeping area!
I want to compete, what kind of ticket should I get?
All ticket holders to the DreamHack- Mumbai event are eligible to participate in tournaments and competitions hosted on site by 3rd parties. (BYOC passes will also allow you to play in any BYOC tournaments. A BYOC seat and your own hardware are required for BYOC tournaments). Do not miss your chance to register to secure your spot in the tournaments you want to participate in.
How much space is included for my BYOC seat?
All participants will get a table that is 83×60 cm. The height of the table is 82 cm
Can I bring my gaming console?
Yes, as long as you keep your stuff in your own tablespace
Can I bring a shelf and put my computer/screen/equipment on?
Yes. Just make sure it fits on your available space and that is built sturdily so it will not be dangerous for you or any other participants. Note: All participants get 83×60 cm of table space.
Will there be Wi-Fi at the venue?
No, Wi-Fi will not be provided at the event, as we are providing the only LAN for the BYOC Gamers.
Will there be merchandise available?
Yes, you can purchase merchandise from our stores in the venue.
Computer and peripherals (including a single chair) per BYOC seat ticket including cases for gear – allowed and subject to search
Any small items needed for being over for a longer time (Jackets, toiletries, etc.)
What's not allowed?
Kindly refrain from carrying any Helmets, Cameras, Firecrackers, Lighters, Weapons, Bottles, Tins/Cans, Water Balloons, Umbrellas, Tobacco Products, Fireworks, Outside Food/Alcohol, Metal Containers, Musical Instruments of any kind as they're strictly prohibited inside the stadium due to security reason
Where can I park? Do you have directions?
There’s limited parking facility available at the venue which would be available at a first come first serve basis.
Can I smoke electronic cigarettes inside of DreamHack?
No. All smoking, regular or electronic is only allowed in special smoking areas outside of the venue
Do you have a notice of film and photography?
When you enter a DreamHack event or program, you enter an area where photography, audio, and video recording may occur. By entering the event premises, you consent to interview(s), photography, audio recording, video recording and it’s/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose by DH and its affiliates and representatives. Images, photos and/or videos may be used to promote similar DH events in the future, highlight the event and exhibit the capabilities of DH. You release DH, its officers, and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or-or sound recordings. By entering the event premises, you waive all rights you may have to any claims for payment or royalties in connection with any use, exhibition, streaming, webcasting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by DH or the person or entity designated to do so by DH. You have been fully informed of your consent, waiver of liability, and release before entering the event.
IRL Streaming Policy: IRL streaming is allowed and encouraged at DreamHack, however, it’s important to be respectful of our visitors! If you are IRL streaming, should a visitor ask you to not film or otherwise feature them in your IRL stream you are obligated to cease filming them immediately if you wish to follow our rules. If you are IRL streaming and found to not be following this policy you will be asked to leave the event