1. Sanelite Cinemas reserves the absolute Right of Admission.
2. Patrons must comply with the film`s censor certification and all age or content guidelines set by the CBFC; persons below 18 years will not be admitted to ``A`` rated movies.
3. A ticket is mandatory for children aged 3 years and above.
4. Tickets once purchased are valid only for the specific date and show printed, and cannot be cancelled, exchanged, refunded, or transferred.
5. Ticket prices, movie schedules, and showtimes are subject to change without any prior notification.
6. A convenience fee per ticket is levied on all tickets booked online.
7. If a show is cancelled due to technical reasons, refunds will be issued via the original booking channel (online bookings will be refunded online, not at the theatre).
8. Outside food, beverages, chewing gum, and external food packages are strictly prohibited inside the cinema premises.
9. Pre-booked food and beverages must be collected from the F&B counter, and food orders once placed cannot be cancelled.
10. For 3D movies, the ticket price includes non-refundable charges for 3D glasses, which must be returned at the time of exit.
11. Items like carry bags, baggage, laptop bags, handbags, helmets, laptops, cameras, and pets are strictly prohibited inside the theatres.
12. Items like knives, lighters, matchboxes, cigarettes, e-cigarettes, gutkha, pan, firearms, and all types of inflammable or hazardous objects are strictly restricted.
13. Patrons under the influence of alcohol or any other form of drugs will not be allowed to enter the cinema premises.
14. Smoking, drinking alcohol, vaping, and chewing pan or gutkha is strictly prohibited inside the cinema premises.
15. Recording a film through mobile or camera is strictly prohibited and is a punishable criminal offense.
16. The seat layout page is for representational purposes only, and the actual physical seat layout might vary.
17. Once an